Anyone who accesses information on the website of PromoSport (Pty) Ltd, ("PromoSport", "we" or "us"), agrees to the following terms and conditions:

By using our website, you acknowledge our Privacy Policy.

Quotes are valid for 30 days after date of the quotation. 

PromoSport cannot be held responsible for incorrect product selection.

PromoSport cannot be held responsible for any harm or injuries from products sold by our company. 

Prices may vary depending on suppliers and tax.

Stock on items is subject to availability.

All images shown on the website are for illustration purposes only, the actual product may vary due to product enhancement.

We require full payment on branded orders before orders are dispatched for delivery.

Branding of products takes time; we cannot be held responsible for any delays.

All returns must be logged within 24 hours of receipt of said goods.

Items must be returned by the customer, collection can be arranged, courier fees may apply. After the item(s) have been processed and meet the return requirements, you will be refunded or credited accordingly.

Items are eligible for returns, provided:

  • it is undamaged and unused, with the original labels and stickers still attached;
  • it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable).
  • it is not missing any accessories or parts.

Branded items cannot be returned. It is the client’s responsibility to order a branded sample first. 

We invite you to view our refund policies here.

Orders will only be processed once full payment has reflected.

These terms and conditions may be updated without notice. We therefore invite you to return to this page from time to time to familiarise yourself with any changes that may occur.

This Policy was last updated 27 September 2023.